Return & Refund Policy
Thank you for choosing Vellore Shopzee. We strive to provide exceptional products and service. If you’re not completely satisfied with your purchase, this policy outlines how to initiate returns and request refunds.
Return Policy
You may request a return for eligible items within 48 hours of delivery.
Products must be unused, unopened, and in original condition and packaging.
Only defective, damaged, or incorrect items are eligible for return.
Email velloreshopzee@gmail.com within 2 days of receipt.
Include your order number, product details, and clear photos of the issue.
Refund Policy
Once your return is received and inspected, you’ll be informed of approval via email.
Refund Details (if approved):
A refund will be Credited via your original payment method within 7 business days.
A confirmation email will be sent when the refund is initiated.
Please Note:
Shipping fees (if any) are non-refundable.
Refund timing may vary based on your bank or payment provider.
What Is Not Eligible for Return or Refund
Used or opened products.
Requests made after the 2-day return window.
Items purchased during clearance or promotion (unless damaged or incorrect).
For any questions regarding your return or refund, please reach out: 📧 Email: velloreshopzee@gmail.com
